SHIPPING & RETURNS
We ship via Royal Mail, with no expedited shipping options. We use Royal Mail as our carrier as they deliver mail in more emissions conscious ways: by bike, electric vehicles, and even on foot. At Plus, we offset emissions and make this journey fully carbon neutral.
Your order might take a little longer to arrive due to COVID-19 shipping delays, but we’re still shipping! Thank you for your patience.
|Shipping method||Shipping time||Rate|
|Royal Mail (Tracked)||2-5 business days||£3.50|
For sanitary reasons, we do not accept returns. If for any reason, you’re not happy with your purchase contact us at firstname.lastname@example.org and we can offer your choice of either a refund or a replacement product. For a refund or replacement product, we require a detailed description of the issue emailed to email@example.com within 30 days of your purchase. Your refund should post to your credit card statement 5-7 days after we’ve processed the refund.